Small business support & coaching

Helping small local businesses thrive

Streamlined operations. Clearer direction. More confidence with money. Practical support and coaching for the people keeping local business alive.

Faye Ferris, founder of Faye Ferris Consulting

Hi, I'm Faye

I started Faye Ferris Consulting because I believe small, local businesses are the backbone of our communities - and too often the people running them are stretched thin, overwhelmed and doing it alone.

My focus is on helping you thrive: streamlining operations so you are not firefighting every day, giving you direction and support when the next step feels unclear, and building real confidence around money through coaching and mentorship.

I am not a registered bookkeeper or financial adviser. What I offer is practical, judgement-free support from someone who has been in the trenches and genuinely wants to see you and your business succeed.

Before this, I spent more than 20+ years in senior commercial roles across the UK, Europe, the US and Australia, progressing to board-level Director positions. I led sales and marketing teams, built CRM and reporting systems, and turned strategic ideas into practical execution before starting my own consulting business. I am also the Treasurer of a local not-for-profit club: Empire Bay Physie.

Kind words

A few words from the people Faye has worked with. The full collection lives on its own page.

See all →
★★★★★
“I am very pleased to provide this reference for Faye, who was previously employed by me as Sales Executive at PGP Europe. During her time with us, Faye proved herself to be an exceptional colleague and employee, and I va…
J

Jon Penney

CEO, PGP Europe

★★★★★
“We at TRIPZ Transfers were introduced to Faye by Brooke at Empire Bay Physie. After a short meeting with Faye it was immediately evident that she was the person we were looking for. TRIPZ Transfers have been operating fo…
T

Terri & Gary

TRIPZ Transfers, Empire Bay

★★★★★
“Faye's work adds value to our Marketing Strategy. She is efficient, professional, transparent and committed to assist our business in the best possible way in order to achieve our marketing needs.
M

Maria Scarinci

Growth Marketing Strategist — Faye's client

Areas of expertise

Broad, practical experience across the areas that matter most to small and growing businesses.

Marketing
Social Media Strategy
Sales & Revenue Growth
Business Strategy & Operations
Not-for-Profit Organisations
Xero Setup & Optimisation
CRM Systems & Client Management
Communications
Franchising set up and support
Business Scaling
Process Improvement & Operational Efficiencies
Website Builds & Digital Presence
Trading for Beginners Support
Fundraising
Business management and analysis

Faye Ferris

Family-focused, God-loving and fuelled by good coffee. I love spending time and having fun with my children, horse riding, bushwalking and running the beach each morning. I am passionate about keeping both my mind and body strong and healthy through Physie, Calisthenics, Boxing and an ongoing commitment to personal development.

Faye by Tower Bridge in London
Faye standing on a rock ledge above a river gorge
Faye watching the sunrise
Faye pointing at a poster in a London station

Ways I can help

Start with the area that is slowing you down most. Every business is different, so I shape the support around you.

Streamline operations

Identify the bottlenecks, simplify the day-to-day and build systems that keep your business running even when you step away.

Direction & support

Get a clear plan, accountability and a sounding board. Practical guidance to help you make decisions, prioritise and move forward with confidence.

Money confidence

Coaching and mentorship that helps you understand, organise and feel more in control of your business finances.

Fees & engagement

Flexible fee structures are available and tailored to suit your business size, stage and circumstances. For example you could pay per project, per hour, a small monthly fee or even a share of future profits 😉

Experience behind the advice

Two decades of hands-on commercial leadership - now applied to small, local businesses.

20 years

Commercial leadership

Senior sales, marketing and operations roles across Australia, the UK, Europe and the US.

Board level

Commercial Director

Responsible for global commercial performance, strategy and delivery against board targets at Dynamis Group.

APAC launch

Built a business from scratch

Established and ran Dynamis APAC in Sydney - strategy, partnerships, brand and market presence.

FT joint venture

International growth

Led the commercial launch and EMEA expansion of PropertySales.com, a joint venture with the Financial Times.

14+ people

Team leadership

Led international sales and marketing teams with responsibility for forecasting, performance and revenue growth.

Not-for-profit

Treasurer

Bookkeeping, Xero, budgeting, reporting and governance for a local incorporated association.

BSc (Hons) Physiology, University of Reading, United Kingdom.

Let's talk

I will endevour to reply back to you within one business day!

Prefer to call? (+61) 0499 150 078 - or email faye@fayeferrisconsulting.com.au